Case Study:
inSmartio
Nigeria's Trusted Service Marketplace. How we built a multi-tier verification system, dual payment models, and a TAS recruitment program to solve Nigeria's service industry trust deficit.
Case Study Content
Project Type
Marketplace Platform
Duration
6 Months
Technologies
React Native, Node.js, PostgreSQL, AWS
Team
5 Engineers, 2 designers, 1 product manager
The Problem
Nigerians struggle to find trustworthy professionals. Clients face overcharging, no-shows and poor workmanship, while experts face irregular income and payment delays. No platform existed to bridge this trust gap.
The Solution
- Multi-tier verification(NIN, BVN, guarantor, police)
- Dual payment models (escrow protection & cash)
- Bidding and negotiation system
- TAS recruitment program for scalable growth
Project Impact
5,000+ verified experts in first 6 months
20,000+ jobs completed
₦100M+ transaction volume
4.8/5 average rating
89% repeat client rate
200+ active TAS agents
“Chrivon understood our vision from day one. They didn't just build an app - they built a complete ecosystem that solves real problems. The TAS program alone has transformed how we recruit experts. engineered a trust ecosystem. ”
Christian Ikenna
Founder & CEO, Chrivon